Client Service Specialist

Company: VirtualVocations
Location: Erie
Posted on: November 1, 2024

Job Description:

A company is looking for a Client Service Specialist to assist clients with various HR-related tasks.

Key Responsibilities

Provide world-class customer service via phone, email, and chat
Guide clients in using performance management, time-tracking, onboarding, and applicant tracking systems
Stay updated on new features and products to maximize client value

Required Qualifications

1-2 years of relevant customer service or technical troubleshooting experience
Open to in-office training during the initial ramping period
Dedicated workspace with high-speed, reliable internet for remote work
Ability to work independently and thrive in a team-based environment
Ability to work focused hours from 9 am to 6 pm, Monday through Friday

Keywords: VirtualVocations, Euclid , Client Service Specialist, Other , Erie, Ohio

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